Which of the following statements describes how consumers and employees are responding to technology-based services?
A) Services can readily calm fears that privacy may be sacrificed if technology is used
B) An infusion of technology can lead to an increase in human interaction
C) The payback for investments in technology is a certainty
D) Employees are often reluctant to integrate technology into their work lives
E) All of the above statements describe how consumers and employees are responding to technology-based services

Question

Quizplus · Accepted Answer

Employees often exhibit reluctance towards integrating technology into their work lives due to concerns about job security, the learning curve associated with new technologies, and potential changes in work processes.

Which of the Following Statements Describes How Consumers and Employees