Andy,a salesperson for Fashion Seal Uniforms,tells the owner of a retirement home about the importance of caregivers having clean and attractive uniforms that will withstand countless hot water washes.Andy displays several styles of uniforms that have been washed hundreds of times to show how well his company's uniforms are made.The owner of the retirement home tells Andy that she is planning to open one new center every six months for the next three years and will need a lot of uniforms.Then the owner agrees to buy six units but with no commitment to extend the relationship.Which of the following stages of the relationship development process does this scenario exemplify?
A) Negotiation
B) Exploration
C) Commitment
D) Attraction
E) Expansion

Question

Quizplus · Accepted Answer

This scenario exemplifies the exploration stage of the relationship development process. The salesperson Andy is introducing the products and benefits of his company to the owner of the retirement home who is interested in the product but has not yet made a commitment to a long-term relationship. The owner agrees to purchase six units, which indicates an initial interest in the product and a willingness to explore the potential of a future relationship.

Andy,a Salesperson for Fashion Seal Uniforms,tells the Owner of a Retirement