Zero Zone Inc.manufactures and sells display refrigeration and freezer units to supermarkets.Its salespeople use federal government research information and trade data to explain to customers why 3-inch-thick CFC-free urethane insulation is important for keeping products fresh.Such interactions illustrate the salespeople's _____.
A) discipline
B) resilience
C) likeability
D) flexibility
E) competence

Question

Quizplus · Accepted Answer

The salespeople's use of federal government research information and trade data to explain the importance of CFC-free urethane insulation demonstrates their competence and knowledge in their field.