Which of the following is true of the direct denial method of responding to an objection?
A) It should never be used if the prospect is merely stating an opinion.
B) It should be used if the prospect has raised a valid point.
C) It should be used for all personality types.
D) It should never be used if the credibility and knowledge of the salesperson is unknown.
E) It should never be used if the objection is false.

Question

Quizplus · Accepted Answer

Direct denial should not be used if the prospect is merely stating an opinion, as it can come across as confrontational and may damage rapport.

Which of the Following Is True of the Direct Denial