"I realize that our barcode label printer is more expensive than others that you may be looking at,but the Zelton barcode label printer is designed for Microsyne operating systems.Your employees will be able to learn how to operate our machine much faster than the other brands because of their familiarity with Microsyne.You won't experience any loss in productivity as this printer is synced with your system.It takes up to two weeks for employees to become comfortable using some of the other barcode label printers on the market." Which method of dealing with objections is the Zelton Systems salesperson using in this example?
A) Direct acceptance
B) Pass-up
C) Referral
D) Revisit
E) Compensation

Question

Quizplus · Accepted Answer

The salesperson is acknowledging the objection regarding the higher price but is compensating for it by highlighting the benefits of easier integration and faster learning curve due to compatibility with the Microsyne operating systems.

"I Realize That Our Barcode Label Printer Is More Expensive