Salespeople should not send long e-mail messages or large attachments unless buyers are expecting them.
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Q33: Physical appearance,specifically dress style,is an aspect of
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Q35: During a sales presentation,the salesperson,Kiara,informs the customer
Q36: Clara meets her client Jonathon for a
Q37: In the context of using proper techniques
Q39: One way to define the speaking-listening differential
Q40: Active listening is as important when conversing
Q41: During a sales presentation,the salesperson,Ursula,is unable to
Q42: In the context of evaluating thought process
Q43: Which of the following statements about active
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