Which of the following is a suggestion for active listening?
A) Echo what a prospect has said.
B) Summarize the conversation.
C) Be quiet while a prospect thinks.
D) Concentrate on ideas rather than just words.
E) All of these

Question

Quizplus · Accepted Answer

All of the options are suggestions for active listening. Echoing what a prospect has said can show that you are engaged in the conversation and can also clarify any misunderstandings. Summarizing the conversation can help ensure that both parties are on the same page and can help solidify key points. Being quiet while a prospect thinks allows them time to gather their thoughts and can also show respect for their ideas. Concentrating on ideas rather than just words can help you understand the underlying meaning behind what the prospect is saying.

Which of the Following Is a Suggestion for Active Listening