Identify a true statement about the four distance zones people use when interacting in business and social situations.
A) The social zone is reserved primarily for close friends and those who share special interests.
B) In general,salespeople should begin customer interactions at the public zone.
C) The exact sizes of the intimate and personal zones depend on age,gender,culture,and race.
D) Usually,salespeople should avoid moving closer even after an initial rapport has been established.
E) The public zone is used primarily for business transactions and other impersonal relationships.

Question

Quizplus · Accepted Answer

The exact sizes of the intimate and personal zones do depend on factors such as age, gender, culture, and race. The other statements are incorrect: A is incorrect because the social zone is actually used for casual interactions with acquaintances, not just close friends; B is incorrect because salespeople should start in the social zone, not the public zone; D is incorrect because it's important for salespeople to gradually move closer to establish rapport; and E is incorrect because the public zone is used for impersonal interactions, not just business transactions.

Identify a True Statement About the Four Distance Zones People