Which of the following will help you set up your reasons for bad news effectively?
A) presenting the reasons as facts, without couching them to reduce the impact
B) citing the expert opinion of authorities whom both you and your reader respect
C) letting the reader in on the bad news before presenting the reasons for it
D) presenting reasons for the bad news without actually delivering the bad news
E) listing the names of other people or companies who are similarly affected
Correct Answer:
Verified
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Q26: When delivering bad news, you should
A) examine
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Q27: Which of the following is true of
Q28: Which of the following exemplifies a good
Q30: What are the two primary goals of
Q31: When presenting bad news, you should avoid
Q32: Which of the following statements about apologies
Q33: The direct approach could be a good
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