Ryan is training his new salespeople. He is trying to dispel the myth the role of sales people is to "sell refrigerators to Eskimos." He tells his salespeople that they need to be a customer-centric organization that helps customers:

Question

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All of these choices are important aspects of being a customer-centric organization. Salespeople should strive to identify problems that their customers may have, help them find information about potential solutions, provide after-the-sale service to ensure customer satisfaction, and make the customer the center of their efforts. By doing so, salespeople can build strong, long-lasting relationships with their customers and foster a positive reputation for their organization.

Ryan Is Training His New Salespeople