Use the direct plan for messages rejecting ideas submitted by your subordinates.
Correct Answer:
Verified
Q21: Effective writers offer a sincere apology when
Q22: Due to legalities,avoid using any language that
Q23: Put the bad news in the last
Q23: Use the word however to prepare readers
Q24: An effective claim refusal uses third-person pronouns
Q27: Offering your customer an alternative such as
Q30: When refusing a claim in which the
Q33: Your closing should buffer the bad news
Q34: Within the text of a bad-news message,
Q40: You should not refer to the bad
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents