Which of the following is NOT a recommended method for companies to tap into their customers as sources for new- product ideas?
A)putting customer- created products on the market
B)working alongside customers to get ideas and suggestions
C)turning customers into cocreators
D)analyzing customer complaints and questions
E)relying heavily on customers to know what types of technical products they need

Question

Quizplus · Accepted Answer

While customers can provide valuable insights into their needs and preferences, relying too heavily on them for knowledge of technical products may not be effective. Technical expertise and knowledge may need to come from within the company or from external experts.

Which of the Following Is NOT a Recommended Method for Companies