Stephanie and Jamal attended a sales seminar.Both left the seminar with differing opinions about what was important to implement in their jobs.Both used the information in different ways,according to what each already believed was important.They have engaged in .
A)perceptual defense
B)selective distortion
C)selective attention
D)selective attitude
E)selective retention

Question

Quizplus · Accepted Answer

Stephanie and Jamal demonstrate selective distortion, as they each interpreted and used the information from the sales seminar in a way that reinforced their pre-existing beliefs and opinions.

Stephanie and Jamal Attended a Sales Seminar