In the context of the four-step method for solving performance problems, which of the following refers to step 3?
A) Mutually discussing alternative solutions
B) Mutually agreeing on action to be taken to solve the problem
C) Following up to evaluate results and provide encouragement
D) Obtaining agreement that a problem exists

Question

Quizplus · Accepted Answer

Step 3 of the four-step method for solving performance problems is to mutually agree on an action to be taken to solve the problem. This involves discussing possible solutions and coming to a consensus on the best course of action to address the issue at hand. Once an agreement has been reached, it is important to move on to step 4, which involves following up to evaluate the results and provide encouragement.

In the Context of the Four-Step Method for Solving Performance