All Natural Grocer hired Tim to maintain inventory records and Jenny to place orders for new inventory when stocks run low. To ensure that the warehouse can continue to function when either is on vacation, the company also trained Tim to place orders and trained Jenny to maintain inventory records. Which training method does this situation illustrate?
A) coordination training
B) experiential training
C) behavior modeling
D) cross-training
E) action learning

Question

Quizplus · Accepted Answer

This situation illustrates cross-training, which involves training employees to perform tasks and duties outside of their regular job responsibilities. In this case, Tim and Jenny were cross-trained to perform each other's tasks to ensure that the warehouse could continue to function smoothly even when one of them was absent.

All Natural Grocer Hired Tim to Maintain Inventory Records and Jenny