You are an operations manager who just completed performance appraisals for your team. You found that poor communication among team members was common, so you work with a human resources manager to create a training class on communication and conflict management. These activities are in which phase of HRM?
A) maintenance
B) development
C) planning
D) analysis

Question

Quizplus · Accepted Answer

Developing a training class is a part of the development phase of HRM, which focuses on improving and expanding the skills and knowledge of employees through training and development activities. The planning phase involves identifying and analyzing the organization's HR needs, while the analysis phase involves collecting data and assessing the HR-related issues. The maintenance phase involves managing employee relations, compensation, benefits, and other HR activities to maintain a high level of performance and productivity.

You Are an Operations Manager Who Just Completed Performance Appraisals