Theo Is a Summer Intern at a Ford Assembly Plant

Theo is a summer intern at a Ford assembly plant. Managers at the plant recently introduced an employee suggestion box, where employees could submit ideas on how to improve the plant. Theo overhears one of the managers commenting that production at the plant has increased by 5%, and the only employee suggestions that have been implemented are an additional 15-minute break once workers reached half of their daily quota and new items added in the break-room vending machine. Theo knows that production has increased for which of the following reasons?

A) According to scientific management, employees will work harder when they are able to give suggestions on how to improve their working conditions.
B) The implementation of ideas from the employee suggestion box makes workers feel like they are an important part of the organization, as demonstrated by the Hawthorne studies.
C) As the Hawthorne studies demonstrated, employees will work harder and increase production if they are given a daily quota.
D) Scientific management suggests that pay is not the only motivator, so the addition of new snacks and an extra break make employees increase their production.