A mission statement is a formal document that describes the organization's overall purpose and what it hopes to achieve in terms of its products, resources, and ________.

Question

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A mission statement typically focuses on the organization's purpose and what it hopes to achieve for its customers, rather than solely on profits, employees, shareholders or competitors. While these other factors may also be important to the organization, the mission statement is typically customer-centric in its orientation.

A Mission Statement Is a Formal Document That Describes the Organization's