TrueBlue uses an evaluation form for sales reps which lists several specific behaviors, such as "follows up on customer leads" and "identifies potential contacts." Raters indicate how frequently the employee engages in each behavior on a scale of 1 to 5, representing the extremes of Never and Always. This is an example of a BOS.

Question

Quizplus · Accepted Answer

The evaluation form that lists specific behaviors and asks raters to rate the employee's frequency of engaging in each behavior on a scale is a behavioral observation scale (BOS).

TrueBlue Uses an Evaluation Form for Sales Reps Which Lists