Which of the following is the first step in the process of managing retention?
A) Measurement and assessment
B) Management intervention
C) Evaluation and follow-up
D) Career development and planning

Question

Quizplus · Accepted Answer

Measurement and assessment is the first step in the process of managing retention as it involves assessing the current retention rates, identifying the factors that impact retention, and developing metrics to measure the effectiveness of retention strategies. Without measurement and assessment, it is difficult to understand the underlying causes of turnover and develop effective retention strategies.

Which of the Following Is the First Step in the Process