When preparing for sales resistance, salespeople should remember ____.
A) Sales resistance should be treated like a question
B) Sales resistance is normal part of the sales process
C) Sales resistance usually reflects interest in the product
D) Sales resistance means the buyer is at least somewhat involved in the presentation
E) All of the above

Question

Quizplus · Accepted Answer

All of the given options are correct. Sales resistance is a common occurrence during the sales process, and salespeople should not be discouraged by it. Instead, they should treat it as an opportunity to address any concerns and build a stronger relationship with the buyer. Sales resistance often reflects the buyer's interest in the product, and it means that they are at least somewhat involved in the presentation. Therefore, salespeople should be prepared to handle sales resistance effectively and turn it into a positive outcome.

When Preparing for Sales Resistance, Salespeople Should Remember ____