Which of the following statements about total quality management is FALSE?
A) Total quality management involves all employees in an organization.
B) The quality control department, not workers, has primary responsibility for quality reliability.
C) Workers have the authority to stop a production line if they see quality problems.
D) Quality reliability has a higher priority than does the level of output.

Question

Quizplus · Accepted Answer

Total quality management emphasizes the involvement of all employees in an organization, including workers who have the authority to stop the production line if they see quality problems. Quality reliability is given a higher priority than the level of output. The quality control department works in conjunction with all employees, but does not have primary responsibility for quality reliability.

Which of the Following Statements About Total Quality Management Is