Marc was one of Stephanie's lower-quartile performers, mainly due to punctuality. In Marc's annual performance review, he submitted his draft goals for the upcoming years. One of his goals was to "Improve my punctuality." Stephanie responded, "No, Marc. That goal is not acceptable. Your goal needs to be more ________ so that you and I can monitor and measure whether or not you are attaining your goal."

Question

Quizplus · Accepted Answer

Stephanie is asking for a goal that is specific (focused on punctuality) and quantifiable (able to be measured). This will allow both Marc and Stephanie to track his progress and determine if he is making improvements in his punctuality. A goal that is too subjective, emotional, general, or not time-bound may not provide the clear direction and measurement needed for a performance goal.

Marc Was One of Stephanie's Lower-Quartile Performers, Mainly Due to Punctuality