Approximately how much more does it cost to attract one new customer than to keep an existing one?
A)Five times as much
B)Three times as much
C)Twice as much
D)About the same

Question

Quizplus · Accepted Answer

It costs approximately five times as much to attract a new customer than to keep an existing one, due to the higher expenses associated with marketing, sales efforts, and the overall process of establishing trust and value to new customers.

Approximately How Much More Does It Cost to Attract One