Question 1

According to Argyris,there are ______ steps to an individual's development in an organization.
A)2
B)3
C)4
D)5

Accepted Answer

According to Argyris, there are 5 steps to an individual's development in an organization. These steps outline the progression of how individuals grow and adapt within the organizational environment, focusing on maturity and increasing complexity in roles and responsibilities.

Question 2

Which type of organization produces specialty products one at a time?
A)continuous process
B)small batch
C)large batch
D)specialized process

Accepted Answer

Small batch production is designed to produce small quantities of products, often tailored to specific customer requirements or to produce specialty items. This approach allows for a high degree of customization and flexibility in production.

Question 3

Which of the following is not one of the types of organizations suggested by Woodward (1958)?
A)continuous process
B)small batch
C)large batch
D)specialized process

Accepted Answer

Woodward's typology of organizations, based on technology and production processes, includes three types: small batch, large batch/mass production, and continuous process. "Specialized process" is not part of Woodward's classification.

Question 4

Which of the following psychologists proposed a natural developmental sequence in humans that is impacted by the organization?
A)Argyris
B)McGregor
C)Maslow
D)Skinner

Accepted Answer

Chris Argyris proposed theories on organizational development and the impact of organizational structures and practices on the natural developmental sequence of humans. His work emphasized how organizations could either support or hinder personal development and maturity.

Question 5

Which of the following describes the width of an organization?
A)division of labor
B)delegation of authority
C)need hierarchy
D)span of control

Accepted Answer

Span of control refers to the number of subordinates a manager or supervisor can directly control. This concept is directly related to the width of an organization, as it influences how broadly or narrowly the organization is structured in terms of its management layers.

Question 6

Which of the following includes a formal hierarchy,division of labor,and a clear set of operating procedures?
A)organization
B)bureaucracy
C)democracy
D)structure

Accepted Answer

Bureaucracy is a type of organization that has a formal hierarchy, division of labor, and a clear set of operating procedures.

Question 7

A vice president of marketing has many people reporting to her.It is appropriate to say that she has a:
A)low division of labor.
B)high division of labor.
C)low span of control.
D)high span of control.

Accepted Answer

A high span of control means a single manager or supervisor oversees a large number of subordinates, which is the case when many people report to the vice president of marketing.

Question 8

A group of people who have common goals and who follow a set of operating procedures to develop products and services is called a(n)
A)organization.
B)bureaucracy.
C)democracy.
D)structure.

Accepted Answer

An organization is defined as a group of people who work together towards common goals and follow specific procedures to develop products or services.

Question 9

Sarah and Tom are both managers at Solar Company.Sarah tends to control her subordinates through the use of punishments and rewards.Tom,on the other hand,tends to provide expanded responsibilities and challenges to his subordinates.These differing managerial views can be characterized by what belief system?
A)Constraint control theory
B)Punishment and responsibility theory
C)Theory X and Theory Y
D)Subordinate control theory

Accepted Answer

Sarah's approach aligns with Theory X, which assumes employees are inherently lazy and need to be motivated through external factors like rewards and punishments. Tom's approach aligns with Theory Y, which assumes employees are self-motivated and thrive on responsibility and challenges.

Question 10

An assumption that can be found embedded in classical organizational theory is
A)members find it satisfying and motivating to specialize in a particular area.
B)leadership depends on ambiguous lines of authority.
C)performance can be maximized by hiring as many workers as possible.
D)the individual who makes a decision should also implement it.

Accepted Answer

Classical organizational theory, which includes approaches like scientific management and bureaucratic theory, assumes that specialization and division of labor increase efficiency. It posits that workers find satisfaction and motivation in mastering and performing specialized tasks, leading to higher productivity and organizational effectiveness.

Question 11

A manager believes that his employees are active and responsible and work better without restraint and control.This manager's views are consistent with
A)Human Relations theory
B)Resource theory
C)Theory X
D)Theory Y

Accepted Answer

The manager's belief aligns with Theory Y, which posits that employees are self-motivated, responsible, and work better under conditions of trust and minimal control. This contrasts with Theory X, which assumes employees inherently dislike work and must be strictly controlled and coerced to achieve organizational goals.

Question 12

The height of an organization is defined by its
A)division of labor.
B)delegation of authority.
C)structure.
D)span of control.

Accepted Answer

The height of an organization is defined by its structure, which refers to the levels of management and division of responsibilities within the organization. This structure determines how tall or flat an organization appears based on the number of hierarchical levels.

Question 13

Which of the following is not one of the four dimensions of an organizational chart?
A)division of labor
B)delegation of authority
C)need hierarchy
D)span of control

Accepted Answer

The four dimensions typically included in an organizational chart are division of labor, delegation of authority, span of control, and departmentalization. "Need hierarchy" is not considered a dimension of an organizational chart; it is a concept from psychology, specifically Maslow's hierarchy of needs, which is unrelated to organizational structure.

Question 14

A manager believes that his employees' behavior has to be controlled in order to meet organizational goals.This manager's views are consistent with
A)Human Relations theory.
B)Resource theory.
C)Theory X.
D)Theory Y.

Accepted Answer

Theory X, developed by Douglas McGregor, posits that employees are inherently lazy and will avoid work if they can, necessitating control and direction by management to meet organizational goals. This view aligns with the manager's belief that employees' behavior needs to be controlled.

Question 15

Which type of organization depends on formal rules and regulations,decisions made at higher levels of the organization,and has smaller spans of control?
A)organic
B)biological
C)mechanistic
D)socio-technical

Accepted Answer

Mechanistic organizations rely on a strict hierarchy, formal rules and procedures, and centralized decision-making, which leads to smaller spans of control. This structure is designed for efficiency and stability.

Question 16

Which type of organization creates products in mass quantity such as chemicals and alcohol?
A)continuous process
B)small batch
C)large batch
D)specialized process

Accepted Answer

Continuous process organizations are designed for the mass production of products. This type of process is common in industries such as chemicals and alcohol, where products are produced in large quantities without interruption.

Question 17

Which type of organization produces large numbers of discrete units?
A)continuous process
B)small batch
C)large batch
D)specialized process

Accepted Answer

Large batch organizations are designed to produce large numbers of discrete units efficiently, often using assembly lines or other forms of mechanization to achieve high volumes of production.

Question 18

A General Motors assembly plant is an example of a ___________ organization.
A)continuous process
B)small batch
C)large batch
D)specialized process

Accepted Answer

A General Motors assembly plant is an example of a large batch organization because it produces large quantities of standardized products, such as cars, using assembly line techniques.

Question 19

The various departments of an organization (e.g.,human resources,accounting,public relations)all represent
A)division of labor.
B)delegation of authority.
C)need hierarchy.
D)span of control.

Accepted Answer

The various departments of an organization represent a division of labor, as each department specializes in a specific function or area of expertise, contributing to the overall objectives of the organization.

Question 20

Which of the following theories tends to emphasize the use of punishments and rewards as a way of managing employees?
A)Human Relations Theory
B)Resource Theory
C)Theory X
D)Theory Y

Accepted Answer

Theory X, as proposed by Douglas McGregor, suggests that employees are inherently lazy and will avoid work if they can. As a result, it emphasizes the need for control, supervision, and the use of punishments and rewards to motivate employees.

Quiz 14: Organizational Theory,dynamics,and Change

According to Argyris,there are ______ steps to an individual's development in an organization.

Which type of organization produces specialty products one at a time?

Which of the following is not one of the types of organizations suggested by Woodward (1958) ?

Which of the following psychologists proposed a natural developmental sequence in humans that is impacted by the organization?

Which of the following describes the width of an organization?

Which of the following includes a formal hierarchy,division of labor,and a clear set of operating procedures?

A vice president of marketing has many people reporting to her.It is appropriate to say that she has a:

A group of people who have common goals and who follow a set of operating procedures to develop products and services is called a(n)

An assumption that can be found embedded in classical organizational theory is

A manager believes that his employees are active and responsible and work better without restraint and control.This manager's views are consistent with

The height of an organization is defined by its

Which of the following is not one of the four dimensions of an organizational chart?

A manager believes that his employees' behavior has to be controlled in order to meet organizational goals.This manager's views are consistent with

Which type of organization depends on formal rules and regulations,decisions made at higher levels of the organization,and has smaller spans of control?

Which type of organization creates products in mass quantity such as chemicals and alcohol?

Which type of organization produces large numbers of discrete units?

A General Motors assembly plant is an example of a ___________ organization.

The various departments of an organization (e.g.,human resources,accounting,public relations) all represent

Which of the following theories tends to emphasize the use of punishments and rewards as a way of managing employees?