Suppose the performance reviews that delivery drivers receive are partially influenced by the fact that some drivers operate in areas where there are major traffic problems while others operate in areas with few traffic problems. Which of the following would these performance reviews suffer from?
A) criterion contamination
B) lack of relevance
C) lack of reliability
D) rater bias

Question

Quizplus · Accepted Answer

Criterion contamination occurs when factors outside an employee's control negatively affect their performance evaluation, as is the case with delivery drivers being evaluated in areas with varying traffic conditions.

Suppose the Performance Reviews That Delivery Drivers Receive Are Partially