Question 1

Which of the following is TRUE of the effort to raise moral awareness and ethics reinforcement in the workplace?

Accepted Answer

A

Question 2

Which of following is typical of good guidelines for ethics discussion if an organization has to come up with their own (lacking a ready guide or code of ethics)?

Accepted Answer

Allowing only one person to speak at a time ensures that everyone's voice can be heard in an orderly manner, which is crucial for a productive and respectful ethics discussion.

Question 3

What can supplementation with a web-based ethics program provide that a purely facilitator-guided ethics program may not be able to?

Accepted Answer

A web-based ethics program allows employees to access resources and research specific ethical issues at their own pace, providing more flexibility compared to a facilitator-guided program.

Question 4

How does the text define organizational trust?

Accepted Answer

Organizational trust is defined as having a positive attitude that another member of the organization will be fair and not take advantage of one's vulnerability in a risky situation.

Question 5

A problem at work comes to the attention an employee in a department. She knows it will affect one of her coworkers. The employee without knowledge of the problem would______.

Accepted Answer

The most appropriate and responsible action is to share the information with the other affected employee, especially if they are a trusted party. This ensures that the coworker is aware of the problem and can take necessary steps or work together to find a solution.

Question 6

An employee of a nonprofit organization has a trusting relationship with members of her department. A big component of this trusting relationship is her ability to remember the many positive working experiences she has had with coworkers over that time. What dimension of trust does this reference?

Accepted Answer

The ability to remember positive working experiences with coworkers and use that as a basis for trust refers to the cognitive dimension of trust. This dimension involves the rational reasons one has for trusting others, such as past reliability and competence.

Question 7

A new business fails to prioritize ethics training for its employees, and as a result a low-trust environment develops among the different departments of the business. Based on management theorist W. Edwards Deming's quoted thoughts about the importance of trust, what might one predict will happen?

Accepted Answer

Deming emphasized the importance of trust within an organization for its overall success. Without trust, departments are likely to focus on their own goals at the expense of the organization's collective objectives, leading to inefficiencies and potential failure.

Question 8

Which of the following is the best way to begin a new ethics training discussion with the goal of diffusing tension?

Accepted Answer

Reviewing discussion guidelines and using the code of ethics sets a professional and focused tone for the training, directly addressing the topic while establishing a structured environment that can help diffuse tension.

Question 9

What is the first step in enhancing the moral consciousness of employees, which is itself an initial part of the ethical decision-making process?

Accepted Answer

Raising moral awareness and sensitivities is the first step in enhancing the moral consciousness of employees. This step is crucial as it helps individuals recognize the ethical dimensions of their decisions and actions, setting the foundation for ethical decision-making.

Question 10

When choosing between an internal human resources employee and either an informal leader or outside consultant to be an ethics training facilitator, what factor is most likely to influence an organization to choose one of the later?

Accepted Answer

Employees may feel more comfortable speaking honestly with someone who is not part of the internal HR team, as they might fear repercussions or bias.

Question 11

What is a difference between middle managers and upper-level managers that makes ethics training of particular importance for the middle manager?

Accepted Answer

Middle managers directly influence the day-to-day operations and have a significant impact on the ethical behavior of their subordinates by setting examples and enforcing policies.

Question 12

Which of the following is TRUE of the current state of ethics training in the U.S.?

Accepted Answer

Ethics training has become more prevalent across various types of organizations in the U.S., reflecting a growing recognition of its importance in fostering ethical behavior and compliance with laws and regulations.

Question 13

In what way do long-term employees differ from new employees that makes ethics training just as important for them as it does for new hires?

Accepted Answer

The answer of In what way do long-term employees differ...

Question 14

What type of employee receives ethics training most often across all professions?

Accepted Answer

Managers often receive ethics training most frequently across all professions because they are responsible for leading teams, making decisions that affect the company's ethical stance, and setting examples for other employees to follow.

Question 15

What should a confidentiality agreement signed by ethics training participants stipulate?

Accepted Answer

A confidentiality agreement should stipulate potential consequences for breaches, such as impacting performance evaluations, to ensure participants understand the seriousness of maintaining confidentiality.

Question 16

One can expect an increase in integrity in the workplace to result in what?

Accepted Answer

Increased integrity in the workplace typically leads to reduced organizational risks. This is because employees who adhere to high ethical standards are less likely to engage in behaviors that could pose legal or financial risks to the organization.

Question 17

Based on reports by ethics officers themselves, what is their biggest barrier to providing effective ethics training?

Accepted Answer

The biggest barrier to providing effective ethics training, as reported by ethics officers, is a lack of resources. This includes insufficient funding, time, or personnel dedicated to ethics programs, making it challenging to implement comprehensive and effective training.

Question 18

Camilla is the chief human resource officer at her company and is in charge of ethics training for all employees. Her department lacks the funding for extensive seminars and trainers, and most middle managers are not receptive to giving up their employees' time for ethics training. What is the best possible strategy for her in administering proper ethics training?

Accepted Answer

Investing in web-based ethics training allows for flexibility in scheduling, can be more cost-effective than in-person seminars, and ensures consistent delivery of content across the company.

Question 19

Which of the following is a characteristic of superior ethics training?

Accepted Answer

Superior ethics training involves holding both management and nonmanagement employees accountable for their actions, ensuring that ethical standards are upheld across all levels of the organization.

Question 20

Which of the following is a core weakness of most web-based ethics training systems?

Accepted Answer

Most web-based ethics training systems struggle with providing nuanced or creative thinking opportunities, as they often rely on standardized content and formats that may not fully engage with the complexities of ethical dilemmas.

Quiz 6: Ethics Training