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You Are Embarrassed to Admit It, but You Sent Out

Question 121

Multiple Choice

You are embarrassed to admit it, but you sent out the wrong information to customers who requested the price of a new product. What is the first step you should take?


A) Acknowledge your error in pricing information.
B) Ignore your error unless a customer challenges the pricing information.
C) Communicate with the customers who received the wrong pricing information.
D) Send corrected information to customers who received the wrong pricing information.

Correct Answer:

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