________ is a service improvement technique that allows managers to analyze their service processes at a very detailed level.
A) Generic service analysis
B) Selective service analysis
C) Service transaction analysis
D) Service data analysis
E) Service quality analysis

Question

Quizplus · Accepted Answer

Service transaction analysis is a technique that allows managers to examine each step of their service processes in detail to identify areas for improvement.

________ Is a Service Improvement Technique That Allows Managers to Analyze