_____ allows the company to align its internal processes according to the most important customer expectations or their impact on shareholder value.
A)Market value
B)Segmentation
C)Penetration strategy
D)Relation analysis

Question

Quizplus · Accepted Answer

Segmentation allows the company to identify and prioritize the most important customer expectations, which can then be used to align internal processes accordingly. This ensures that the company is meeting the needs of its most valuable customers and creating the most value for its shareholders. Market value, penetration strategy, and relation analysis do not necessarily provide this level of customer-focused alignment.

_____ Allows the Company to Align Its Internal Processes According