Customer requirements,as expressed in the customer's own terms,is called the:
A)appreciative inquiry
B)market intelligence
C)customer's meaning
D)voice of the customer

Question

Quizplus · Accepted Answer

The term used to describe customer requirements as expressed in the customer's own terms is "voice of the customer". It is important for businesses to listen to the voice of the customer in order to understand their needs and expectations and to design products and services that meet those needs.

Customer Requirements,as Expressed in the Customer's Own Terms,is Called The