Customers who are merely satisfied may often purchase from competitors because of convenience,promotions,or other factors.

Question

Quizplus · Accepted Answer

Customers who are merely satisfied may switch to competitors due to factors such as convenience or promotions, even if they are not completely dissatisfied with their current provider. Therefore, it is true that customers who are merely satisfied may often purchase from competitors.

Customers Who Are Merely Satisfied May Often Purchase from Competitors