The net promoter score is the difference in the percentage of promoters and detractors.

Name: The net promoter score is the difference in the percentage of promoters and detractors.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

This is correct. The net promoter score (NPS) is calculated by subtracting the percentage of detractors from the percentage of promoters in a survey or feedback response. The resulting number can range from -100 to +100, with a higher score indicating a more positive overall experience.

The Net Promoter Score Is the Difference in the Percentage