The final task in designing a customer satisfaction survey is to:
A)design the reporting format and the data entry methods.
B)select the appropriate survey instrument.
C)define the sample frame, or target group from which the sample is chosen.
D)select the questions to be included in the survey.

Question

Quizplus · Accepted Answer

Once the questions have been selected and the sample frame has been defined, the design of the reporting format and data entry methods is the final step in creating the survey. This includes determining how the data will be collected, entered, and reported in order to effectively analyze and present the results.

The Final Task in Designing a Customer Satisfaction Survey Is