In the context of customer relationship management (CRM),_____ offers marketers a more cost-effective way to reach customers and enables businesses to personalize their messages.
A) repositioning
B) undifferentiated targeting
C) cannibalization
D) new technology

Question

Quizplus · Accepted Answer

New technology in CRM allows businesses to reach customers more cost-effectively and personalize messages through tools like data analytics, automation, and digital communication platforms.

In the Context of Customer Relationship Management (CRM),_____ Offers Marketers