Stacy,a customer of MMM Bank,is extremely pleased with the bank's efforts to please customers and its range of services.She gives the bank high ratings on their feedback form and also recommends the bank to her friends and family.Stacy's evaluation of MMM Bank is a reflection of ______.
A) customer value
B) customer satisfaction
C) customer relations
D) consumer management

Question

Quizplus · Accepted Answer

Stacy's high ratings and recommendations indicate that she is satisfied with the bank's services, reflecting customer satisfaction.

Stacy,a Customer of MMM Bank,is Extremely Pleased with the Bank's