Question 1

A computer software program that is developed for preparing graphs of sales performance over a required period of time is an example of ________ software.

Accepted Answer

Application software is designed to help users perform specific tasks, such as creating graphs of sales performance.

Question 2

An operations information system typically accesses data gathered by a(n)________ system, and then it converts the data into useful information.

Accepted Answer

An operations information system typically accesses data gathered by a transaction-processing system, which collects and stores data from day-to-day operations, and then converts this data into useful information for decision-making.

Question 3

Harvard Bank needs a computer system to record deposits and withdrawals from its customers' accounts. The bank is most likely to use a(n)________ system.

Accepted Answer

Transaction-processing systems are used to record and process transactions, such as deposits and withdrawals from bank accounts.

Question 4

Oscar Groceries, a supermarket chain, uses scanners at the checkout counters, which contain computer software to track inventory levels of products. This store is using a(n)________ system.

Accepted Answer

Oscar Groceries is using a transaction-processing system, which is designed to handle routine, day-to-day operations such as sales transactions and inventory tracking.

Question 5

An executive support system is a type of ________ system.

Accepted Answer

An executive support system is a type of decision support system designed to help senior executives make informed decisions by providing relevant data and analytical tools.

Question 6

A decision support system would be most relevant when

Accepted Answer

A decision support system is most relevant for complex decisions that require analysis and evaluation of various factors, such as investing in additional production equipment.

Question 7

Using a traditional organizational hierarchy to gather information and control activity

Accepted Answer

Using a traditional organizational hierarchy often results in a long time for information to reach individual employees due to the multiple layers of communication and decision-making involved.

Question 8

Problems that normally require human expertise are increasingly being addressed by ________ systems, which employ human knowledge embedded in computer software.

Accepted Answer

Expert systems are designed to solve complex problems by emulating the decision-making ability of a human expert, using knowledge embedded in computer software.

Question 9

Expert systems are NOT required to

Accepted Answer

Expert systems are not required to display emotions.

Question 10

________ is developed for a specific task or use, such as word processing or database management.

Accepted Answer

Applications software is designed for specific tasks like word processing or database management.

Question 11

A decision support system is used by managers to

Accepted Answer

A decision support system (DSS) is designed to help managers manipulate information in various ways to support decision-making processes.

Question 12

When executive support systems are used to link top managers virtually in order for them to function as a team, it is called a(n)________ system.

Accepted Answer

Group decision support systems (GDSS) are designed to facilitate the decision-making process of a group, allowing top managers to collaborate and function as a team virtually.

Question 13

________ is behavior by a machine that closely mimics human logical behavior.

Accepted Answer

Artificial intelligence is the field of computer science that focuses on creating systems capable of performing tasks that require human-like logical reasoning and decision-making.

Question 14

A(n)________ system is a computer system that gathers comprehensive data, organizes it, and summarizes it in ways that are useful to managers for controlling, controlling, and decision-making tasks.

Accepted Answer

The answer of A(n)________ system is a computer system that...

Question 15

________ systems effectively process routine tasks and generate volumes of data but do not summarize the data into a form most valuable for decision making.

Accepted Answer

Transaction-processing systems are designed to handle routine tasks and large volumes of data but typically do not provide data summaries for decision-making purposes.

Question 16

A(n)________ system is designed to handle a large volume of routine and recurring activities.

Accepted Answer

A transaction-processing system is designed to handle a large volume of routine and recurring activities, such as payroll, order processing, and billing.

Question 17

A decision support system would NOT be a recommended MIS for determining

Accepted Answer

A decision support system (DSS) is designed to assist with complex decision-making and problem-solving, often involving analysis and evaluation of various scenarios. Determining which sales personnel missed targets last quarter is a straightforward task that typically requires simple data retrieval and reporting, not the complex analysis that a DSS provides.

Question 18

Top managers often use a(n)________ system, which provides summary graphics and a user-friendly interface that aids in decision analysis.

Accepted Answer

Executive support systems provide top managers with summary graphics and a user-friendly interface to aid in decision analysis.

Question 19

Executives in a company use an interactive system that analyzes transactional data and generates multiple potential scenarios to help inform market and product development strategies. The executives are using a(n)________ system.

Accepted Answer

A decision support system (DSS) is designed to help executives and managers make informed decisions by analyzing data and generating potential scenarios, which aligns with the description provided.

Question 20

A(n)________ system is the most advanced management information system that incorporates artificial intelligence in its design.

Accepted Answer

Expert systems are the most advanced management information systems that incorporate artificial intelligence to simulate human decision-making and problem-solving abilities.

Quiz 18: Using Advanced Information Technology to Increase Performance

A computer software program that is developed for preparing graphs of sales performance over a required period of time is an example of ________ software.

An operations information system typically accesses data gathered by a(n) ________ system, and then it converts the data into useful information.

Harvard Bank needs a computer system to record deposits and withdrawals from its customers' accounts. The bank is most likely to use a(n) ________ system.

Oscar Groceries, a supermarket chain, uses scanners at the checkout counters, which contain computer software to track inventory levels of products. This store is using a(n) ________ system.

An executive support system is a type of ________ system.

A decision support system would be most relevant when

Using a traditional organizational hierarchy to gather information and control activity

Problems that normally require human expertise are increasingly being addressed by ________ systems, which employ human knowledge embedded in computer software.

Expert systems are NOT required to

________ is developed for a specific task or use, such as word processing or database management.

A decision support system is used by managers to

When executive support systems are used to link top managers virtually in order for them to function as a team, it is called a(n) ________ system.

________ is behavior by a machine that closely mimics human logical behavior.

A(n) ________ system is a computer system that gathers comprehensive data, organizes it, and summarizes it in ways that are useful to managers for controlling, controlling, and decision-making tasks.

________ systems effectively process routine tasks and generate volumes of data but do not summarize the data into a form most valuable for decision making.

A(n) ________ system is designed to handle a large volume of routine and recurring activities.

A decision support system would NOT be a recommended MIS for determining

Top managers often use a(n) ________ system, which provides summary graphics and a user-friendly interface that aids in decision analysis.

Executives in a company use an interactive system that analyzes transactional data and generates multiple potential scenarios to help inform market and product development strategies. The executives are using a(n) ________ system.

A(n) ________ system is the most advanced management information system that incorporates artificial intelligence in its design.