Question 1

________ management is the process managers use to design the components of an HRM system to be consistent with elements of the organization's architecture and its goals and strategy.

Accepted Answer

Strategic human resource management involves aligning the HRM system with the organization's architecture, goals, and strategy to ensure that human resources contribute effectively to achieving organizational objectives.

Question 2

________ is an example of a benefit that is legally required and therefore not optional.

Accepted Answer

Unemployment insurance is a legally required benefit in many countries, designed to provide financial assistance to individuals who have lost their jobs through no fault of their own.

Question 3

The ________ prohibits child labor and provides for minimum wages, overtime pay, and maximum working hours to protect workers' rights.

Accepted Answer

The Fair Labor Standards Act (FLSA) is the law that prohibits child labor and establishes minimum wage, overtime pay, and maximum working hours to protect workers' rights.

Question 4

The ________ made it legal for workers to organize into unions.

Accepted Answer

The National Labor Relations Act, also known as the Wagner Act, was enacted in 1935 and made it legal for workers to organize into unions and engage in collective bargaining.

Question 5

A school district claimed that it could not increase teacher wages because of financial shortfalls, despite the efforts of union leaders to negotiate a deal. After months of conflict, the union threatened to strike, which led to an arbitrator being enlisted to resolve the situation. This is an example of

Accepted Answer

This scenario describes collective bargaining, where union leaders negotiate with the employer (school district) to reach an agreement on wages and other employment terms. The involvement of an arbitrator to resolve the conflict further supports this as an example of collective bargaining.

Question 6

When Katrina interviews applicants, she engages the applicant in an ordinary conversation and asks open-ended questions to get a feel for the applicants' personality and interests. What type of interview does Katrina conduct?

Accepted Answer

Katrina conducts an unstructured interview, as she uses open-ended questions and engages in ordinary conversation without a fixed set of questions or format.

Question 7

A(n)________ focuses on the evaluation of traits, behaviors, and results.

Accepted Answer

A performance appraisal focuses on evaluating an individual's traits, behaviors, and results in a work context.

Question 8

Melanie's manager recently met with her to discuss her strengths and weaknesses. Melanie was told she was a valued member of the team and a candidate for expanding her knowledge and skills into different areas. This is an example of the ________ component of an HRM system.

Accepted Answer

The meeting focused on discussing Melanie's strengths and weaknesses, which is a key aspect of performance appraisal and feedback.

Question 9

Management candidates for an online retailer participate in a program where they spend time working in a website development office, customer service center, warehouse, and corporate headquarters. This opportunity is an example of employee

Accepted Answer

This opportunity is an example of employee development because it involves gaining a broad range of experiences and skills across different areas of the company, which helps in the overall growth and advancement of the employee's career.

Question 10

As foreman, part of Jaleel's job is to monitor company adherence to union contracts and meet monthly with union representatives to work through any concerns facing the factory workers. This demonstrates Jaleel's responsibility for

Accepted Answer

Jaleel's role involves managing the relationship between the company and the union, which is a key aspect of labor relations.

Question 11

When managers and union representatives work together to resolve conflicts associated with working conditions, hours, wages, and job security, they are participating in

Accepted Answer

Collective bargaining is the process where managers and union representatives negotiate to resolve conflicts related to working conditions, hours, wages, and job security.

Question 12

Rafael applied for a construction job that entails climbing ladders and scaffolding, lifting and carrying heavy items, digging, and operating various tools. The construction company required Rafael to perform a(n)________ test to confirm that he has the body strength and stamina required for the job.

Accepted Answer

A physical ability test is used to assess an individual's physical strength, stamina, and capability to perform tasks that are physically demanding, such as those required in construction jobs.

Question 13

In Celia's company, employees enroll each year for the set of benefits that makes the most sense for their individual needs. This is referred to as a(n)________ plan.

Accepted Answer

A cafeteria-style plan allows employees to choose from a variety of benefit options to tailor their benefits package to their individual needs.

Question 14

A(n)________, a neutral third party, is usually called in to resolve any conflict that may arise over the interpretation of a collective bargaining agreement contract.

Accepted Answer

An arbitrator is a neutral third party who is called in to resolve disputes or conflicts, especially those related to the interpretation of collective bargaining agreements.

Question 15

________ appraisals occur between managers and their subordinates whenever the need to discuss ongoing progress and areas for improvement arise.

Accepted Answer

Informal appraisals are conducted as needed to discuss ongoing progress and areas for improvement between managers and subordinates.

Question 16

In order to improve his performance and motivation, Sindhar is evaluated by his direct manager, customers, subordinates, and peers. This is an example of a(n)________ appraisal.

Accepted Answer

This type of appraisal is called a 360-degree appraisal, where feedback is gathered from multiple sources including managers, peers, subordinates, and sometimes customers.

Question 17

When undertaking strategic human resource management,

Accepted Answer

Each component of an HRM system is interconnected and influences the others, requiring a holistic approach to strategic human resource management.

Question 18

Employees in an organization meet every June with their direct managers to receive performance appraisal and feedback information and learn of their respective pay raises prior to the July 1st start of a new fiscal year. This reflects a(n)________ appraisal process.

Accepted Answer

This reflects a formal appraisal process as it is scheduled, systematic, and involves official documentation and communication of performance and pay raises.

Question 19

A(n)________ clusters jobs into categories reflecting their relative importance to the organization and its goals, the levels of skill required, and other characteristics considered important by managers.

Accepted Answer

A pay structure clusters jobs into categories based on their importance, required skill levels, and other characteristics deemed important by managers.

Question 20

For a general sense of how one organization's monetary incentives relate to other organizations in the same industry, managers can compare

Accepted Answer

Pay levels provide a general sense of how one organization's monetary incentives compare to others in the same industry, as they reflect the average compensation offered for similar roles.

Quiz 12: Human Resource Management

________ management is the process managers use to design the components of an HRM system to be consistent with elements of the organization's architecture and its goals and strategy.

________ is an example of a benefit that is legally required and therefore not optional.

The ________ prohibits child labor and provides for minimum wages, overtime pay, and maximum working hours to protect workers' rights.

The ________ made it legal for workers to organize into unions.

When Katrina interviews applicants, she engages the applicant in an ordinary conversation and asks open-ended questions to get a feel for the applicants' personality and interests. What type of interview does Katrina conduct?

A(n) ________ focuses on the evaluation of traits, behaviors, and results.

Melanie's manager recently met with her to discuss her strengths and weaknesses. Melanie was told she was a valued member of the team and a candidate for expanding her knowledge and skills into different areas. This is an example of the ________ component of an HRM system.

Management candidates for an online retailer participate in a program where they spend time working in a website development office, customer service center, warehouse, and corporate headquarters. This opportunity is an example of employee

As foreman, part of Jaleel's job is to monitor company adherence to union contracts and meet monthly with union representatives to work through any concerns facing the factory workers. This demonstrates Jaleel's responsibility for

When managers and union representatives work together to resolve conflicts associated with working conditions, hours, wages, and job security, they are participating in

In Celia's company, employees enroll each year for the set of benefits that makes the most sense for their individual needs. This is referred to as a(n) ________ plan.

A(n) ________, a neutral third party, is usually called in to resolve any conflict that may arise over the interpretation of a collective bargaining agreement contract.

________ appraisals occur between managers and their subordinates whenever the need to discuss ongoing progress and areas for improvement arise.

In order to improve his performance and motivation, Sindhar is evaluated by his direct manager, customers, subordinates, and peers. This is an example of a(n) ________ appraisal.

When undertaking strategic human resource management,

Employees in an organization meet every June with their direct managers to receive performance appraisal and feedback information and learn of their respective pay raises prior to the July 1st start of a new fiscal year. This reflects a(n) ________ appraisal process.

A(n) ________ clusters jobs into categories reflecting their relative importance to the organization and its goals, the levels of skill required, and other characteristics considered important by managers.

For a general sense of how one organization's monetary incentives relate to other organizations in the same industry, managers can compare