Question 1

As a human resource manager, Janese commits 5% of the annual budget toward instituting new programs that reward employees for effectively handling diversity. Janese is playing the role of a(n)

Accepted Answer

Janese is acting as an entrepreneur by allocating resources to develop new programs that reward employees, which involves innovation and initiative.

Question 2

An accounting firm conducts periodic reviews of the distribution of pay and other rewards granted to employees, such as promotions and increased office space. The goal of the reviews is to confirm that employees who received greater pay increases or other favorable outcomes have made significant contributions to the organization. This ensures the company uses ________ when rewarding its employees.

Accepted Answer

Distributive justice refers to the perceived fairness of the outcomes or distribution of resources and rewards among individuals in an organization. The firm's reviews aim to ensure that rewards are distributed based on employees' contributions, aligning with the concept of distributive justice.

Question 3

The supervisor of medical billing at a physician's office documents employees' job performance throughout the year to help her make objective decisions when evaluating and promoting employees. The supervisor is practicing the principle of ________ justice.

Accepted Answer

Procedural justice refers to the fairness of the processes that lead to outcomes. By documenting employees' job performance, the supervisor ensures that evaluations and promotions are based on fair and consistent procedures.

Question 4

Brad wanted Jamal to play on the company's basketball team because he is African American. Brad is exhibiting ________ when recruiting Jamal for the team.

Accepted Answer

Brad is exhibiting a stereotype by assuming Jamal's race correlates with his ability to play basketball.

Question 5

________ is the process through which people select, organize, and interpret sensory input to give meaning and order to the world around them.

Accepted Answer

Perception is the process by which individuals select, organize, and interpret sensory information to understand and make sense of the world around them.

Question 6

All decisions and actions of managers are based on their

Accepted Answer

Managers' decisions and actions are based on their subjective perceptions, which are influenced by their experiences, beliefs, and values.

Question 7

Blake is starting his own business and is defining goals and resource investment related to managing diversity. What outcome of effective diversity management should Blake consider?

Accepted Answer

Effective management of diversity can lead to increased profitability and employee retention by fostering an inclusive environment that leverages diverse perspectives and talents, enhancing innovation and employee satisfaction.

Question 8

Rashad consistently went above and beyond to meet his personal deadlines and to help other team members to ensure a recent product launch was completed on time. His manager was impressed and offered Rashad the opportunity for a coveted leadership position on the next generation product team. The manager's action is consistent with ________ justice.

Accepted Answer

Distributive justice refers to the perceived fairness of the outcomes or distribution of resources and opportunities. Rashad's manager offering him a leadership position is an example of rewarding his efforts and contributions, aligning with distributive justice.

Question 9

José is a small business owner who wants to ensure that he effectively manages diversity as his business grows. What approach could José take to help realize this goal?

Accepted Answer

José can demonstrate his commitment to diversity by insisting that his suppliers also support diversity, which helps create a more inclusive and equitable business environment.

Question 10

TechSmart employees receive annual pay raises and stock allocations on the basis of performance evaluations that assess individual achievement of goals. TechSmart managers are implementing ________ justice.

Accepted Answer

Distributive justice refers to the perceived fairness of the distribution of resources and rewards, such as pay raises and stock allocations, based on performance evaluations.

Question 11

As mentioned in the text, McDonald's success in various countries can be attributed to its managers

Accepted Answer

The answer of As mentioned in the text, McDonald's success...

Question 12

A schema is

Accepted Answer

A schema is an abstract knowledge structure stored in memory that helps in interpreting and organizing information about people, events, or situations.

Question 13

What characteristic of perception explains why two different managers in a diverse environment may view an employee's potential very differently?

Accepted Answer

Perceptions are subjective and can be influenced by personal experiences, biases, and individual interpretations, leading to different views of the same situation or person.

Question 14

Lucy, a supply chain manager for an electronics manufacturer, created a policy that required all supplier bids to include information regarding the diversity polices and profiles of the supplier. This is an example of

Accepted Answer

Lucy's policy requires suppliers to provide information about their diversity policies and profiles, which is an example of managing diversity.

Question 15

One result of effectively managing diversity is the

Accepted Answer

Effectively managing diversity can lead to a reduction in employee turnover rates as it creates an inclusive environment where employees feel valued and respected, leading to higher job satisfaction and retention.

Question 16

An appliance company is planning to open another manufacturing facility. Top executives, practicing ________, have ensured that the design team for the new site includes women to address any unique needs female employees may have.

Accepted Answer

Diversity management involves including diverse groups, such as women, in decision-making processes to address their unique needs and perspectives.

Question 17

________ justice is basing employees' promotions on their meaningful contributions, independent of ethnicity, age, or gender.

Accepted Answer

Distributive justice refers to the fair allocation of resources and opportunities, such as promotions, based on individual contributions and merit rather than irrelevant factors like ethnicity, age, or gender.

Question 18

Blake's mother and sisters were quiet individuals who did not like to speak up in group settings. During his recent performance evaluation, his manager provided feedback that Blake seemed to interrupt his female peers frequently in meetings or speak for them even when not asked to do so. Blake's tendency to assume women are not comfortable speaking up based on his past experience shows his own personal

Accepted Answer

Blake's behavior is influenced by his schema, which is a cognitive framework or concept that helps organize and interpret information based on past experiences.

Question 19

Bill's company's CEO recently held a companywide meeting where he shared specific diversity goals and expectations for how individuals should support his goals. The CEO was performing a(n)________ role in managing diversity.

Accepted Answer

The answer of Bill's company's CEO recently held a companywide...

Question 20

To achieve distributive justice within an organization, managers should ensure that

Accepted Answer

Distributive justice focuses on fair allocation of resources and outcomes based on relevant criteria, not personal characteristics like race or age.

Quiz 5: Managing Diverse Employees in a Multicultural Environment