A service offering that differentiates a firm from its competition and provides enhanced value is referred to as a(n) .
A) core service
B) augmented service
C) operational factor
D) disintermediator
E) environmental factor
Correct Answer:
Verified
Q16: Disintermediation is one method to address potential
Q17: Karen likes using the SERVQUAL scale to
Q18: Which of the following involves analyzing very
Q19: Tangibles,reliability,responsiveness,assurance,and empathy are the five dimensions of
Q20: Agents who work to get their celebrity
Q22: A customer got a great haircut at
Q23: Which of the following is true of
Q24: Which of the following is an instrument
Q25: Gina's Nail Salon is serious about pleasing
Q26: Michelle and Christie own a store specializing
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents