Karen has to evaluate two articles dealing with human resources. One article uses lots of technical jargon, but the other one is written in plain English. Time is short. Karen decides that the technical article must be more important. Karen has just used:

Question

Quizplus · Accepted Answer

Karen has used heuristic processing, which is a mental shortcut that allows people to solve problems and make judgments quickly and efficiently. In this case, she assumes the article with more technical jargon is more important without thoroughly evaluating the content of both articles.

Karen Has to Evaluate Two Articles Dealing with Human Resources