Scenario 5-6
Voice-It Technologies produces inexpensive personal voice recording devices that serve as a substitute for message pads in the home or office. Their recording time is limited to 120 seconds, and the devices sell for less than $20. Voice-It's products are about the size of four credit cards stacked on top of one another and have a life of about a year. The slogan the firm uses on its packaging and advertising is "Don't Write It, Voice It!"
-(Scenario 5-6)Most consumers who purchase Voice-It products buy them primarily when their preferred brand is out of stock.They also do not spend much time on information search.What mode of consumer decision making does this indicate?

Question

Quizplus · Accepted Answer

The fact that consumers only purchase Voice-It products when their preferred brand is out of stock and do not spend much time on information search indicates limited problem solving. Limited problem solving occurs when a consumer has already established general criteria for what they want but needs to obtain more information to make a decision.

Scenario 5-6 Voice-It Technologies Produces Inexpensive Personal Voice Recording Devices That Serve