Which of the following statements is true about the critical-incident approach of performance appraisal?
A) It usually excludes the dates of incidents.
B) It hardly focuses on actual behaviors of employees.
C) It is the most popular method of performance appraisal in large organizations.
D) It tends to make a supervisor record negative events more than positive ones.

Question

Quizplus · Accepted Answer

The critical-incident approach of performance appraisal tends to make a supervisor record negative events more than positive ones. This is because the approach requires the supervisor to keep a record of specific incidents where the employee performed exceptionally well or exceptionally poorly. As a result, supervisors tend to focus more on negative incidents, leading to a bias towards negative appraisals.

Which of the Following Statements Is True About the Critical-Incident