Identify the correct statement regarding conflict mediation by a supervisor.
A) Having all participants suggest as many solutions as they can usually leads to chaos and delay.
B) Combining or modifying ideas usually leads to complications and thus should be avoided.
C) The supervisor should have all the parties state individually what they want to accomplish or what will satisfy them.
D) It is considered wise to focus on the present rather than on the future when mediating a conflict.

Question

Quizplus · Accepted Answer

When mediating a conflict, the supervisor should have all the parties state individually what they want to accomplish or what will satisfy them. This allows the supervisor to understand the underlying needs of each participant and work towards a solution that satisfies all parties involved. Having all participants suggest as many solutions as they can (option A) or combining/modifying ideas (option B) can be effective strategies, but it ultimately depends on the situation. Focusing on the present rather than the future (option D) can be limiting as well, as some conflicts may require long-term solutions.

Identify the Correct Statement Regarding Conflict Mediation by a Supervisor