Adil, the Supervisor of a Development Team, Is Concerned About

Adil, the supervisor of a development team, is concerned about Rita's performance at work. He decides to utilize the most focused approach to counseling and has a meeting with Rita to help solve her problem. Which of the following is the first step that Adil would take in this method of counseling?

A) Suggesting ways to handle Rita's problem
B) Asking Rita questions about her problem
C) Listening to Rita, encouraging her to look for the source of the problem
D) Asking Rita to propose solutions and select one of them