Because of their numerous tasks and responsibilities, it is not uncommon for sales representatives to spend as little as 10 per cent of their time face- to- face with customers.

Question

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Sales representatives have many administrative tasks, such as managing their pipeline, filling out reports, and answering emails, which can take up a significant portion of their time. As a result, they may only spend a small percentage of their time actually interacting with customers in person.

Because of Their Numerous Tasks and Responsibilities, It Is Not