According to a report by consulting company, McKinsey, as discussed in your text, the main reason why service innovations fail is which of the following?
A) lack of a substantial market
B) lack of resources to build the market, or to withstand lumpy cash flow
C) the inability to recruit sufficient staff
D) complexity in service delivery
E) All of the above are important.

Question

Quizplus · Accepted Answer

All the options listed (lack of a substantial market, lack of resources, inability to recruit sufficient staff, and complexity in service delivery) are significant factors that can contribute to the failure of service innovations. McKinsey's analysis would consider all these aspects as critical challenges that need to be addressed for successful service innovation.

According to a Report by Consulting Company, McKinsey, as Discussed