The actions taken in situation (SWOT)analysis, or Step 1 of the planning phase, include: 1)identify industry trends, 2), 3)assess own company, and 4) research customers.

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The actions taken in situation analysis, or Step 1 of the planning phase, include identifying industry trends, assessing your own company, researching customers, and analyzing competitors. Therefore, choice A is the best answer as it directly relates to the situation analysis steps. Choices B, C, and D are also important steps in the planning phase, but they are not specifically related to the situation analysis step.

The Actions Taken in Situation (SWOT)analysis, or Step 1 of the Planning