Before the salespeople for Ascom Timeplex, Inc., set out to make a sales call, they use their laptop computers to dial into the company's database. There, the salespeople can retrieve the latest price lists, engineering and configuring notes for each customer, and status reports on previous orders. The laptops can also be used to send customer orders to Ascom Timeplex headquarters in New Jersey__________ helps make the Ascom Timeplex salespeople more efficient and more effective.

Question

Quizplus · Accepted Answer

The use of laptop computers to access a company database for retrieving and sending information related to sales reflects the implementation of Salesforce automation. This technology helps salespeople be more efficient and effective in their jobs. Option A, decentralization, does not fit the scenario described. Option C, a combination compensation plan, is not related to the use of laptops or databases. Option D, field computerization, is too general to describe the specific use of laptops to access a company database for sales-related functions.

Before the Salespeople for Ascom Timeplex, Inc