The use by marketers of YouTube, Twitter, and Instagram to promote their brands or organizations is known as __________.
A)customer relationship management
B)social media marketing
C)interactive marketing
D)e-marketing

Question

Quizplus · Accepted Answer

Social media marketing refers to the use of social media platforms like YouTube, Twitter, and Instagram by marketers to promote their brands or organizations. Customer relationship management (A) is the process of managing interactions with customers to improve relationships and satisfaction. Interactive marketing (C) refers to the use of two-way communication channels to interact with customers and create engagement. E-marketing (D) is a broader term that refers to all forms of marketing activities conducted online.

The Use by Marketers of YouTube, Twitter, and Instagram to Promote